Process
How we audit KYC on onboarding platforms: from scoping the applicant journey to sampling evidence and handing over a remediation sequence your teams can own.
Scope the applicant journey
We define which products, markets, and onboarding lanes are in scope — retail, business, high-risk segments — and which KYC outcomes regulators or investors expect you to demonstrate.
Map steps, owners, and vendors
Capture points, ID checks, screening, risk scoring, manual review queues, and decision engines are charted with named owners. Vendor handoffs sit on the same map so gaps are not hidden between systems.
Sample live evidence
We sample cases, configs, audit logs, and escalation tickets against your stated KYC design — including what happens when documents fail, applicants stall, or risk scores flip.
Rank findings and hand over
Gaps are ranked by customer and regulatory impact. You leave with a remediation order, evidence templates for the next cycle, and a walkthrough with compliance and product leads.