Sheung Wan · Hong Kong
Futuredigify
KYC process audits for onboarding platforms — we test whether identity checks, decisioning, and escalation actually hold when applicants move through your flow.
Primary engagement
KYC Process Audit — a walkthrough of your onboarding platform’s identity verification path from first capture to account decision.
You receive a process map, sampling results against stated controls, and a ranked gap list your product and compliance leads can schedule. Pricing is informational; work begins after a written proposal.
Related audits
Book a focused KYC review or combine modules for a wider onboarding assurance cycle.
KYC Process Audit
A structured review of identity verification, decisioning, and escalation across your onboarding platform’s KYC path.
Onboarding Journey Control Review
Control-focused review of applicant steps from first capture through account decision, including stalls and fail paths.
Identity Verification Vendor Assessment
Independent review of ID, document, and screening vendors on your KYC critical path — contracts, SLAs, and evidence quality.
Ongoing Monitoring & Refresh Audit
Assessment of periodic KYC refresh, trigger-based reviews, and monitoring alerts tied to existing customer accounts.
From recent engagements
Onboarding and compliance teams who asked us to test the KYC path their platform actually runs.
Futuredigify traced our onboarding KYC steps against what compliance claimed we did — the gap list was specific enough for product to schedule fixes in one sprint.Mei Ling Chow — Head of Compliance, regional neobank
Vendor ID checks looked fine on paper. Their audit showed where refresh and escalation paths broke when applicants stalled mid-flow.Arjun Patel — Onboarding lead, lending platform
We needed evidence for an investor pack, not another policy rewrite. The process map and sampling notes travelled straight into diligence.Helena Wu — COO, payments onboarding stack
Common questions
What does a KYC process audit cover?
We review how identity checks, risk scoring, document capture, escalation, and decisioning actually run in your onboarding platform — not only how they are described in policy.
Do you audit vendors as well as our own flow?
Yes. Identity, document, and screening vendors can be included when they sit on the critical path of customer acceptance.
Is pricing on this site a checkout?
No. Figures on service pages are informational. Work starts after a written proposal; this site does not process payments.
Can you work with teams outside Hong Kong?
Workshops can be remote. Fieldwork and stakeholder sessions are coordinated from our Sheung Wan studio during HKT business hours.